Our web app has been optimized for Apple Safari browser on the IOS and OSX devices as well as Google Chrome browser on Mac, IOS, Android and Windows. We recommend ensuring you are using the latest version of these browsers for a great experience.
WEB APP SUBSCRIPTION MANAGEMENT
Members who subscribed by Stripe (This applies to those who purchased web app subscriptions not course delegates who don’t have a recurring plan) have a recurring type of membership, this can be cancelled anytime during the duration of the membership by following the instructions shown below. Cancelling the membership will still allow access to our web app for the remainder of the time during the 1 year membership. If you require us to help you cancel the subscription please contact us directly. Once billing commences for the new cycle, payment will not be refunded. You are urged to act accordingly. Recurring subscriptions are handled by STRIPE our credit card processing company.
Select the Member Login option (orange tab) or from the navigation menu.
Bring up the login box by tapping the Orange selection tab.
Login as normal by entering your credentials and hitting login.
Once logged into to the member landing page, go back to the main login page and select My Profile as shown (blue window).
Hit the cancel subscription as shown, this will cancel the recurring subscription - you will have complete access for the remaining time up to the end of the subscription period.